Has anyone used another backup program to successfully restore 9.1?
Nah, would never panic when returning from vacation to find laptop fried and Monday morning rapidly approaching, LOL.
Support was very helpful at 8AM promptly Monday AM and luckily that enc file/database was not very large as it only was my nursing home and assisted living facility patients.
Also note when trying to install AC on a new computer had to get a new verification number from support wouldn't take my previous number, must be a new verification process where the code only good for 24 hrs.