Many times when a pt calls to say the pharmacy doesn't have the Rx, they say "Dr. said she would call it in but the pharmacy doesn't have it." I wonder if they tell the pharm that we "called it in" and the pharmacist didn't see the message in their VM & didn't bother to check eRx. I've asked our doctor to say "sent electronically" and "e-script" and have put up some posters. Maybe this will lessen these types of calls.
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