Bert,
Forgive me if I do not understand your question, but during office hours my nurse would take care of via Updox or business phone..
After hours, I cannot even remember when this came up, but we have 6 physicians that take telephone call after hours, as we are all outpatient FPs or internists. We take telephone call a week at a time and would handle that type of issue either by way of home phone, smart or cell phone or business phone if we are at the office after hours.
Often I will use either my home phone or smart phone, call the answering service and take care of the call this way to avoid having my patients get access to my home or smart phone #. It is an extra step but well worth it to protect my "buffer zone".
