Frank,
I have noticed for the first time in 20 years of practice a palpable change in a growing number of patients over the past year or so. Maybe I am becoming wiser and a bit more perceptive, but I do not think so. But, it is a hint of anger and frustration, and maybe a bit of belligerence.
However, once a month we have nurse meetings for educational purposes, but one of the educational forums I would like to offer is an office crisis management plan. I have been thinking about this for sometime, but really started to think more about this when the urologist was shot recently in his office.
I think it best if one has a semblance of a plan to deal with a crisis should it ever develop.
But before I put too much time into this, just wondering if anyone has any good resources or input of how best to handle a crisis in the office.
Frank your experience today is far from this but got me thinking again about this very issue.
I am extremely pleased you quoted Churchill, but I have a differing quote that is far less enlightening.
?We should seek by all means in our power to avoid war, by analyzing possible causes, by trying to remove them, by discussion in a spirit of collaboration and good will. I cannot believe that such a program would be rejected by the people of this country, even if it does mean the establishment of personal contact with the dictators.?
Neville Chamberlain quote
Frank you did the right thing!!!
P.S. I think I will use your tactic the next time an Oz question pops up.
