Dale,
First off, hello. How is Grayling? I was born there and my family is from there (my grandfather is the house with all the license plates on the garage). Anyway, I had a similar problem with a provider here. I too blamed mouse-clicking and though I still believe it was part of the problem, it appears it wasn't all of it. We ended up having her brand new computer repaired and got a new motherboard and many of the issues resolved with that. Anyway, do remember that just because it's new doesn't mean that it's perfect. Good luck, whatever the issue may be.
So excited to see someone from Grayling on here!
Amber