Hi Dale,
I believe him.....
For the last few weeks or so, my PA has been having intermittent error messages, and occasionally AC will shut down completely. These are very intermittent, they may occur 6 times a day, most likely to occur when sending a message or forwarding a chart. IT ONLY HAPPENS TO HER, NOT ME. It may occur on her laptop or desktop.
AC tech support suggested going to v 6.1.2 (currently using 6.1.1)
So yes, it is possible one user is "singled out."
Gene