Quick, FYI for any and all users of the AC Back-Up services.
1) If you don't reup every year on your anniversay you are considered "Terminated", so
2) If terminated AC can and will delete any and all back-ups of your data!!! So you only have off-site back-up until you part ways with AC possibly one day. So would one have to continue to pay almost indefinitely, let's say post retirement just to make sure your off-site back-ups are there just in case five years post retirement you are having data issue while trying to comply with a patients legal request for for their records.
3) If terminated even simply for lack of payment and not reupping (like retirement or now with new practice and new charting system)under all conditions of termination, as Leslie said, you must remove all copies of AC from all of your machines. So how are you going to access your old records just to comply with the records requests that are certainly going to come over and over again? With pediatric patients, if one were to treat a newborn today and retire 6 months later, you would need to keep your charts active and available for like 17 plus 7-10 past that patient's 18th birthday. That's a whole lot of extra time there, just for what basically amounts to an electronic, archive filing cabinet; wouldn't you agree???
On this note perhaps we should all discuss other possible off-site back-up services so no matter where we are in our professional lives and relationships we can all feel confident that we have properly protected our valuable data and charts. I'm sure just like AC and charts, most of us have other important data that could use similar levels of protection, like QuickBooks, Practice Managment and claims data, so on and so forth.
I'm just a messenger here folks.... It's in the contract, really.
