Martin,

Actually our connection to the net doesn't affect Amazing Charts speed. The way it works is as follows:

When Amazing Charts logs in, it checks to see if it can get on the internet. If not (e.g., no connection, firewall, etc), Amazing Charts just skips "calling home." It is only after 90 days of no connection that it starts to warn the end user that a connection will be needed soon, and then another 30 days after that it only allows logging into the Admin section (the thought being folks aren't planning on using the program and just want to export all their data).

If after 120 days (4 months) the program has been unable to connect, it pops open a window that needs a code. If entered, the program will run again without problems for another 4 months. This is designed for folks who just don't use the program while on the Internet, or don't have connectivity since being on the net is not required to use Amazing Charts. In these instances, the users calls us, and we provide a code.

Other than this step, and using e-prescribing which must verify itself, Amazing Charts doesn't connect over the net during the vast majority of program use. If you are using e-prescribing but don't have an internet connection, this will slow down Amazing Charts each time you go to write a script, as it tries to connect for about 10 seconds before timing out. To remedy this situation, one would turn off e-rx in the Admin section | Interfaces tab until the connection works again.

Thus, I don't think it was your Internet connection that affected AC...

Jon


Jonathan Bertman, MD, FAAFP
President
Amazing Charts