Thanks for the comments everybody. I fixed the spelling and some other issues and posted it at www.amazingcharts.com/EULA.pdf

I believe the EULA clarifies that nobody's data is ever held hostage (even if their license is terminated), and that one doesn't need to subscribe to anything to have the right to use Amazing Charts.

That said, Bert and Paul, how would you propose I handle the (rare) user that doesn't abide by common courtesy and behaves in a manner similar to your most difficult Axis II patient? For example, the user that calls and threatens the staff (yes, it happens occassionally), or publically defames Amazing Charts by posting information they know to be false as a means to manipulate the company to bend to their personal bidding (yes, it happens)?

These type of users - like the difficult patient you've had to discharge from your practice because their behavior disrupts your staff and other patients - we do not want to be apart of our growing community and we don't want their behavior distracting from our continuing effort to improve Amazing Charts for the majority of our users.

In the past, asking these people to find a different software company that can serve their needs has not prevented them from continuing to mis-use Amazing Charts. So if you can think of a better way to handle these situations, I'm all for it.


Jonathan Bertman, MD, FAAFP
President
Amazing Charts