The irony is that I spent over an hour sending messages back and forth between me and my MA by logging in and logging out, thinking that was your problem. That the patient was in the subject line. I have to blame your error message covering everything up, lol.
I have to admit I don't start many messages, but I generally just put the cursor to the right of the name. I just have seen it that way for 11 years, so it was weird. But, it works. I do like to put a subject line I guess for the same reason as an email.
One thing my staff does is color code. But not much. Mostly my MA. You have to know that my CMA is seriously better than I am and works nearly at a FNP level. Well, not quite. But, she can do quite a bit on her own, but ALWAYS sends what she did to me. If she sends ten messages, three will be ones that I need to do something with for sure before she can do anything with it. But, if she sends a message like, "Mom called with two year old with yeast-like rash. Called in Nystatin to Rite Aid. Mom aware." she will code it in blue. So seven out of ten are blue. She is generally spot on with what needs my input and what just needs my approval. If I am in a room, I pretty much always knock off the blues pretty quickly, e.g. open, read and save. The others I save for when I can pay a little more attention to them. Red happens about twice a week. Green is for finished referrals with dates and parents aware. I just save those. But, there are some referrals I need to know. I pretty much always have an empty inbox at the end of the day.
Now if we could just get rid of the Re: Re: Re: (that just can't be that hard to do) Microsoft did it, lol.
