And, whatever you do, do not refer to them as Guardian Devils, lol. I did once and nearly had my AC taken away from me. Personally, I thought it was rather funny. I guess some are quite sensitive. If anyone from AC support is reading this, I do think you are angels.
My other thing, though, is just call yourself "Technical support."
Roger is correct also. Get it on Camstudio. And, do the step by step snippets (if you have Win 7 or higher. Print screen if not.
I can always remote in to see if you are doing something obviously wrong. I have a little pull with management.
Unless they read this.
