I echo that. Apparently there is some fine print in the EULA that allows them to do that. We had a price guarentee of support at $500/year guaranteed for 2 years. Our card was also stolen and replaced. Considering the issue was not communicated to me before they went ahead and upped it one day after the time expired this truly smacks of unethical, or at least poor business practice and support of their customers. I am also trying to kick the issue upstairs as the minor dignitaries are not being helpful or understanding. Since word of mouth is likely their best form of advertising.....this might cost them more than it is worth.
