Jon, Bert and the Gang on this thread
My problem with the notification was also that I only found out e-prescribe simply stopped working. I do not recall getting a price increase email, but would have assumed that my renewal would still be at the $500 and not apply. My error if that was the case.
When your credit card is stolen, you are not only faced with replacing it, you have to figure out which of your many automated payments come from it. Mine include my internet service provider and a variety of online subscriptions. I try to catch these when one of my cards disappears, but since these may come off one card, but not another it is easy to miss one of the automated withdrawls and that is what happened.
What I am complaining about is not being notified about the failure of the credit card to go through and not being given the chance to correct it before my price doubled. Of course I think support is worth it and would want the upgrades and would have certainly renewed at my prior price, but finding out the first time I sent a script was not just a bad way to be notified, and to further find the price had doubled since my card was refused, seriously interfered with my Zen-like calm mental health.
So still conflicted, I am going to hold off on the renewal and upgrades for a spell until I evaluate the utility of these (and probably until the price goes up even further). I am not vindictive about this, just feel a little jilted.
