I'm just curious if anyone else has experienced this. We were told when the rates went up our fee would not change as long as we used the same card. My Assistant even asked the what if question ie the card was stolen, we were told yes then your rate per year will go up.
Of course the unthinkable has happened, my truck was broken into and my purse stolen. The police have actually recovered it but not before he used the cards and we had to cancel everything. My renewal happened to come up this month so.... We were paying $850 it is now $1990! Amazing charts told me there is nothing they can do they are sorry that it was stolen but that is the way it is. It was suggested to email Jon which I have but no response yet. I realize it is still an awesome package at 1990 but for a solo practitioner to go up to that from $850 was a big pill to swallow especially as it was not my fault the card number had to change.
