If you want to reward long-time users, how about the following: have a graduated fee schedule for maintenance. Keep the purchase price the same, but give a discount (say $100/year) for those who have had a maintenance contract for 3 years, and perhaps $200/year for 5 year users. Or more if you like.
Oh, and in honor of the program's creator, maybe waive the fee entirely for all users named Jonathan.
Of course, as a long time user, I like this approach, but there is merit there.
I would suspect that new and short time users require a lot more support that older users. Sure, you have to balance it out. New upgrades may require using services more. It may be not that difficult to determine a spread of use by years of service. If this is indeed the case and IFF Jon wants to reward longer users, then this would be an easy way to implement this.
But a concept of discount for longer use of service might be an equitable arrancement. As Jon (Bertman) said this will be discussed further in the ACUC.
