I appreciate Jon Bertman's frank discussion of this situation. As a first year user of the program back in like 2002 I paid $250 once and $250/yr for updates. Can you believe that? Now the program is much more complex and has many more "hoops" to jump through for meaningless use. I understand and support the price increases. Prior to 2002 I was using an EMR that went under. Believe me - that is no fun. $250 a year just can't support all the crap Jon's company has to do. Without certification, that is the death nail for the company. He had to do it.
The credit card update policy is strange but I view it as a bonus if I get a discount. However, others may feel after they get their credit card stolen double victimization. Once Jon gets this V6 out the door, I would suggest moving on to a system where email is sent out saying, prices are going up next year, if you want to renew at the old rate do so in the next month" just to make things clearer.
