Bert,
You are 100% right. This is why I don't call AC support team. It is always network problem. Today I did extensive search on the internet to find out why my PC XP can not be seen or connected to the network. I found the answer as I mentioned simply XP was not designed or have the capability of homegroup networking. I had to reset all 3 PCs ( one XP +2 wndows7) in may office to workgroup network. Now I can see all PCs on the net work and I can share files, documents and applications. The only problem I am having is still my XP can not find the data of AC on the main PC. I know it is a network problem, but I am not sure why it is exclusive to AC only at this time. I wish I know because I need that PC functioning for one of my staff. I don't know how to ping a computer. Other issues like firewall removal has been tried. I am sure it is something very simple to fix.


Mohamed Salem MD, FACS
General Surgery
Northwest Ohio