I find it easier to just do the mapping either in the room, some pts talk a lot anyway, or in the morning before start seeing pts while doing refills. I go off of the schedule. The idea of doing the ones in black first is valid and may try that, I just don't like the time I am having to focus on meds I'll never prescribe again (outdated or removed from the market).
I feel the prescribing portion has improved after the update if it weren't for the mapping. Electronic refill requests are super fast and the ability to do multiple patients with controlled substances is great. The only problem with the controlled substances is you can't pull up the PMP Aware screen from the refill screen but still a huge improvement.
I have had a couple of crashes but usually just with printing things. Not sure what is happening. AC support looked into the issue and there is nothing in the AC log to indicate why this is happening. Please write down when you have a crash, date and time, and then when you get a chance contact AC support and let them look at the log. Maybe we can find some common ground causing these crashes.