Support has offered to help me, and I am getting direct help from a user, but currently, we are using all paper scripts. We are calling in what we can and the patients have to come pick up the scripts if they are on controlled substance paper. Of course, this is the way it used to be. I don't understand the new system at all. It isn't working for me.
I can get "what I think is a mapped drug" to the pending area, but I can't get it to Prescribe med because it says the medication isn't selected. So I can't even print it. Others have figured this out so it must be I.