Sounds fun. I would just ask her to read the pdf document attached. Out of spite, I wouldn't want to purchase Intergy from Medware just because it is their standalone program. Everything works fine and now, of course, the government has to screw it up.
If a patient has a portal and can look up their own labs, there should be a caveat stating that they should purchase a Harriett-Lane for lab results for children and Google all others. I know that some offices tend more than others to have patients come in to go over labwork, but that seems like a good idea when patients call in wondering about a creatinine of 0.30. Or send them to Google.
