Harris is not 100% integrated with AC but my in office biller says it is much easier than when we were using Kareo for our billing.

Caretracker has a PM portion where the staff will schedule pts and then this comes over to AC but if you schedule in AC it does not go into Caretracker.
When a chart is signed off in AC the billing codes automatically go to Caretracker. She also checks my codes in the computer against a paper check in sheet that I jot down notes on. So we don't miss things like in office tests I forget to code.

She also says that insurance information, when corrected in Caretracker does not cross to AC the same. If she deletes an insurance in Caretracker then it is not deleted in AC, she has to go into AC to delete. If she adds an insurance in Caretracker then it also adds it to AC.

We also have issues with names being different and in Caretracker than in AC. If there is the slightest thing off in Caretracker or for some reason a name changes in Caretracker then a new chart in AC is automatically made. I have had to merge several charts together due to this problem.

Last edited by ChrisFNP; 06/28/2022 12:53 PM.