I recently had to update to AC 10.2.0 and what a nightmare. The program crashes whenever I forward a chart and log out "too quickly". Deleted charts remain in the inbox folder. Most of the annoying quirks of the program still remain to annoy me. Additionally, my office computer cannot print orders because of an issue with Crystal Reports. I finally got through to support and asked if they could fix it, but they could not get Crystal Reports to re-install properly. They gave up and said to have my IT person look into it... My practice is going to be consolidating with 4 other ophthalmology practices in the area and most of them are using Medent. The consensus was that we all will use the same EMR. I demo'd the program and am comfortable with it's capabilities and user interface. It is light years ahead of AC. It will be nice to have an established PM/EMR system in the office that will be able to easily communicate with the fellow group practices in the area. For me, Amazing Charts days are numbered. I ,for one, am not sad to see it go.
Last edited by EyeGuy; 04/08/2021 11:12 AM.
