Let me reiterate. And, you guys and girls know I am responsive, I should work for support, lol.
Let's call an Intenet backup (just uploading) the inital backup. Generally, it will take some time. I will ask Sandeep to post a table on this.
Again, just so we are on the same page, seeding, would be backing up or copying to a hard drive and sending it to AC. (sorry Greg, I am not trying to be mean or anything).
I don't really like reporting from the Clinical Advisory Board meetings for a number of reasons, but the reason I started this thread was to talk about this very thing.
I didn't think AC was even offering seeding (the hard drive thing). But, they are. There is simply a miscommunication here. I think what should happen is when you first get the backup installed (I think they do it for you), they should send out the (backup kit).
Also, AC has recently changed their formatting for emails. Now, they should forward the old emails. For instance, it used to be first name@amazingcharts.com, not it is first initial, last name@amazingcharts.com.
Please keep doing your regular .enc backup and copying and pasting or using a backup program to back up your imported items.
