Hi everyone,

At the moment, the new AC off-site backup seems to be the proverbial "epic fail"

We initially started with the new backup in about mid August, when we were still on 6.3.3. Initial backup took about two days, after that things seemed to go well.

We upgraded to 8.2.4 at the end of August. We have not had a successful backup since then. When the backup is running, it seems to be a real bandwidth hog. It seems to slow everything down, including all of the prescription writing functions of Amazing Charts.

After about five days I interrupted the backup. It then restarted that night, and the cycle started again.

So, today, I shut down the backup.



I'm guessing (based on absolutely nothing) that the backup servers are being overwhelmed, probably many people upgraded to 8.2.4 in late August, and many practices are trying to run the initial backup. I would love to be able to back up to a flash drive and mail this to AC.

Also, I really don't think that AC has adequately addressed the issue of restoring from backup. How long would this actually take?

Gene

Gene Nallin MD solo family practice with one PA Cumberland, Md