Hello All,
Regarding the new Amazing Charts Backup, we always attempt to first upload the seed over the internet. Very few practices encounter issues using this preferred method. Given any bandwidth restrictions this initial upload can sometimes take a few weeks. However, once it is uploaded subsequent backups take mere minutes. If we encounter issues uploading this initial seed, we can work with the practice to ensure their backups get uploaded. This can include making changes to the backup sets to optimize bandwidth or if needed sending a drive out to the practice.
Clayton@AC
Not to start a battle here, but this is counter to my experience. After over two months unsuccessfully uploading the seed, no one from AC has mentioned any alternatives at all. Most of my contacts with AC have gone unanswered, including my reply to an e-mail from you (Clayton) last week.
