Laurie was a great help in the whole process. However, once the migration was performed (took four different tries because they were having serious issues with our database) and I showed up to view the product in the morning, I discovered that the insurances did not migrate over. I was not told this ahead of time and was dumb founded how such a large factor was not passed on to me. Well we are a very busy walk-in primary care office and did not have the time or patience to enter EVERYONE'S medical insurance so I had them reverse the process. Reading this post makes me thankful for not going forward and questions if this is the right product for us. Thanks to everyone who is sharing their experience.
