The disappearance happened when nurse pull up chart from patient list --> write nurse note, then forward to me --> when I opened the note from my inbox, it was opened. I forwarded to myself, then opened it again from my inbox then the note is gone. Totally blank note was up.
Paul,
I am not quite what you or he are saying. It sounds like Alan was simply opening the chart and then closing it? Is that the case. That isn't what is quoted above. There would be no way for anyone to understand that.