AlanKim wrote:
After I finish writing today's note, then forward to myself. But more than 20% of cases, if I open the forwarded note, it is blank !!
I am glad that AlanKim was able to figure out the problem.
Paul wrote:
I'm amazed that none of us every thought to ask you this. This is a part of AC we regulars are just so used to, I think it just skipped our minds completely to even ask.
It was implied in the original post that these charts were being forwarded. I think this led to confusion as to where the issue was originating from.
Bert wrote:
I am not quite what you or he are saying. It sounds like Alan was simply opening the chart and then closing it? Is that the case. That isn't what is quoted above. There would be no way for anyone to understand that.
Since it sounds like Alan was simply closing out of these charts, why did he only have problem with just 20% of the charts? I would have expected 100% of charts to be blank.
Furthermore, why was A.C. not opening the "pop-up" window that warns the user they are about to close an open chart without saving it? Was this window opening but Alan did not understand this would delete his work?
At any rate, I am glad he figured out the problem. Perhaps Alan would like to use the keyboard short cut for this:[Alt]-C to open the "forward chart" button. I use this shortcut when I cannot complete the note during the office visit.
