Thanks Mel. I think I will add "Take this from someone who doesn't have problems with SureCrop. (Great coin I think, lol).
It depends how often the above happens. I do know that SureCrop are adding new servers. Doesn't seem to be working.
If it were me AND I were having intermittent but CHRONIC problems, I would go to faxing.
My advice would not be to bombard Ms. Farris every time there is a problem FROM the SAME person. I would let her know that you may have to stop ePrescribing. Unfortunately, they probably don't make money on each person.
This would be my solution: I don't think it is as helpful for random support people to come on the board and give updates. I think one support person should make a plan with NewCrop for notification. Who knows where NewCrops notification goes. With registrants for coming on here, it is done by me, and two other support people. We work together and no applicant is waiting more than six hours. And, we have special software (installed by me
) Sorry had to say it to weed out most of the spammers.
I think so and so@amazingcharts.com needs to work together with Wendy so this is seamless. And, yes, if it were done that way, I think the notifications of down, time expected and up should go in the Shout Box. Again, I don't think we need to know a tornado took down region 48. As they said on Dragnet, just the facts ma'am. Or in this situation, Just the Fax ma'am.
If you wish I will set that up.
