a quote from NewCrop website
NewCrop?s application and services are hosted by SunGard Availability Services. NewCrop leverages SunGard's fully managed secure cloud infrastructure built to meet the requirements of the most critical production applications. The SunGard Cloud is an Infrastructure as a Service (IaaS) platform built on best-in-class Vblock architecture. Cloud services are delivered in premier data centers built to the ITIL v3 framework, audited under SSAE 16 Type II, and certified to the ISO 20000-1 standard.
Backed by SunGard?s 99.95% availability service level agreement (SLA), precision load balancing, and monitoring of our servers, being in the cloud allows NewCrop to ensure our users get the highest degree of application availability, security, and HIPAA compliance. In addition, NewCrop has multiple layers of data and service protections in place. NewCrop has fully managed backup procedures in place, as well as replication of our hosted environment to an alternate data center located in a separate geographic location from our primary hosting facility. In the event of any disaster at our primary hosting facility, our application services will still be available to users from our secondary data center to ensure no disruption of services.

Guess something isn't working right with Sungard either.