The download of the backup file from Amazing charts to the server failed again last night. Craig is uploading the backup file to an FTP site and then downloading it via FTP to the server.
If performance is an issue we have equipment in a Tier 4 facility with an interface that we can burst to typically whatever you can take downstream - it will require the use of an SFTP client like FileZilla.
Drop me a PM if you would like access.