Finally, for the first person to utilize www.experts-exchange.com's 30-day trial and solve a somewhat difficult computer issue, a bottle of wine from me shipped to your day.
I have pushed this website for over ten years and not one person takes advantage of it. Sure, work on it here or with your "IT Guy" or on the Internet, but during that let the hundreds and hundreds and hundreds with vast knowledge in the three areas that you require help in and see answers within twenty minutes.
The cool thing about EE is they take on the issue with you working toward the goal of fixing it, not just throwing out a single idea. As an idea, I have over 525 questions with at least 425 answered.
I'll take your advice and look into it. What's the fee arrangement once the 30 day trial is over?