Exactly. I let staff do other things but I keep the tech for the fun of it (guess that's why we are on tech forum). Except we do do billing ourselves (not me, my staff). Among other things, my wife and I used to run the billing department for the medical group as part of our duties, so I get frustrated with other billing services. Our AR days are 20 days less than the medical group and 15 days less than the closest billing service.
I have used
www.experts-exchange.com many times for problems, each time finding that my problem has been analyzed and answered before. As the Google link leads to the answers, I never had to psot a question and thus never did subscribe. A great resource. For detailed information on new configurations, I like Microsoft Technet. I especially love their step by step how-to's. Like everyone else, I Google for the rest.