Update: We bought a Samsung SCX-4835FR multifuction printer, $450 at Fry's. So far so good, I've received about 5 faxes this morning all in PDF. I'm pretty happy so far. It's replacing our Brother 8890DW. It feels more solid than the Brother and the software looks more "professional" and is easier to use. We can add a cover page when faxing out from a PC, which the Brother couldn't do, and there's a sent faxes log, which I believe the Brother didn't have either (or was difficult to get to). Hopefully the copying and printing functions will also work out well - areas where we had no problem with the Brother.