I have tried many many ways to make faxes work for us.
I tried Snappy Fax and FaxTalk with a MultiTech ZBA modem recommended by both software. I could not get the software to work with the modem. I don't know if our fax line is defective or what but it just did not receive all the faxes. I've talked to the support people for both software and they don't know why it's not working in my setup. (I've also tried other modems with FaxTalk, which didn't work either.)
I wanted to get the MainPine modem, but MainPine said their fax software only works in network mode with Windows Server OS, not Win 7 or XP. We have a P2P network with Win 7 as the server. So I could install this modem on all computers, but I won't be able to use it as a real fax server like I want.
Currently, we're receiving faxes on an HP multifunction printer. It saves the faxes as TIF and never misses a fax. But I hate having to convert the files into PDF. I looked up ways to have watched folder that converts all TIF files into PDF automatically, but could not find a solution. It seems Adobe LiveCycle can do this but it involves coding. So now I use Acrobat to batch convert the TIFs into PDFs once or twice a day.
I could live with this batch convert, but I really want a fax server so I check sent faxes. We always have people calling for us to refax stuff. I like how I could see these sent faxes in FaxTalk. I really wished it works for us.
I've tried Updox too, but I just don't want another account and the doctors are not going to go for any service where records are sent over the internet. They won't even consider online backup.
I still want SnappyFax or Faxtalk to work but I'm tired of testing out new modems... I've been working on this for months. Anyone know of a MFC that saves faxes in PDF? I would settle for that. (But from my research I did not find one either...)