Bert,

I couldn't agree more with everything you said in your reply to me. In fact, you and I are on the same page. The problem is the point of view we are looking at this from. You are looking at this from the point of view of a paying customer who expects to get his money's worth. I, however, and not a paying customer. I am, as you pointed out, not a doctor. Therefore, I will never be able to look at this from the standpoint that you are now.

My point of view is that of simple economics, computer science, and what I have seen so many other companies do in the past.

I'll respond more in-depth later. Right now, I just got done raiding the Firelands in World of Warcraft and I'm tired. For now, know that my post was not intended to start a flame war and certainly not intended to offend anyone. There is a method behind the madness and I probably just did a poor job of explaining my side of the story.

JamesNT

James Summerlin
My personal site: http://www.dataintegrationsolutions.net
james@dataintegrationsolutions.net