Srneph, I am not certain, but you may be able to get exactly what you want very easily. All automated labs are set to come in through interfaces. Set up a user named "Incoming Labs". Tell AC you want ALL imports via interface to come to that users message box.
A staffer reviews the messages and distributes them as we discussed above.
Would that not solve your problem?
I suspect it would. I wonder what would happen as the program evolves, though. My understanding is that the lab interfaces are one-way at this time;
i.e., docs don't order labs via the interface. If it becomes bidirectional, then the problem might recur(?).
Does a similar issue exist for ePrescribing and eRefills? For example, do eRefill requests go directly into the original prescribing doc's electronic inbox? If so and he/she is unavailable, they wouldn't get processed unless someone else logs in to the inbox, and my guess is that an "incoming Rx request" inbox wouldn't work, because my understanding is that Rx traffic is tied to a specific doc by UPIN or NUID or License or DEA (or all of them?).
Thanks for your suggestions and for helping me to understand the program better.
