I didn't see one of the previous posts. I really have to go back and look up the definition of sad. It's like I said, "This thread is stupid and anyone including me that is reading it is stupid."
Anyway, I am not sure what your work flow is, but this is part of the downfall of HL7 interfaces and labs coming directly into AC. Or scanning directly into AC. Many people on here have all of the faxes come into one inbox (not in AC) where they are screened and sent to the appropriate doctor.
Not to belittle this issue as it is very important to patient care, but a lot of people say it would be just a few lines of code. While it may not be designed properly and while it should be changed, it is likely quite a bit of code. And, everyone who suggested the 81 recommendations (not to say that most are equal to this one) think it is very simple to incorporate their ideas into AC.
Jon's idea of changing the way the labs and x-rays come in to one box (maybe a fictitious doctor) sounds like a great idea. I may have had a better idea, but we don't use Imported Items mainly because the folders don't stay closed. That last statement is a joke.