Bert, we've had quite a few nasty things posted on the internet about us... sometimes they include just straight personal attacks. In every case the patient gets upset because of 1)something that is actually Their fault, 2)they insist the Alice do something she does not feel is proper for medical or legal reasons, or they just didn't want to pay their bill or even just their copay. Those anonymous doctor rating sites are the worse, and its one reason we wont use zocdoc. The patients can rate you, but they can withold their name. Every negative rating on their that I've seen, the patient witheld their name. One is actually our patient who was complaining about an allergist we referred her to. Its the first complaint we had from a patient about him since she's been in practice... and it was an anonymous complaint. We found out because HE came to tell us about it...she never mentioned it to us.
