I think I will stay with Dr. Osler. I have to agree with Steven on installs and problems with V4 or V5. I have never had an issue with anything except in the first month six years ago. Not one glitch or hiccup in installation or usage. I, too, think that those who did posted (and should have) and those who didnt, didn't. V3 to V4 was a big step and required a bit more tech savvy to install with SQL. And, many with Peer to Peer or even client/server were used to the ease of simply copying and pasting the folder anywhere they wanted. My guess is that 90% of those who had problems did something incorrectly. Not blaming them, but I doubt it was Jon's issue.
I think you misunderstood my comments about competing with the "big boys." I didn't mean for that to come across as he wanted to actually go toe to toe with NextGen. I just meant by even added a PM, he was trying to position himself into a different market. And, therein lies the paradox and my point. He gains more potential customers at the possible expense of losing those of us who came to AC for its simplicity and speed.
I am confused, though, because it sounds like you were saying th exact same thing I had asserted.
I disagree with your assertion that he is trying to compete with those mid and high priced EMRs you listed. Right now, Amazing Charts has no competition in the low end of the market, and as long as Jon positions Amazing Charts as a sub-$2000 package, he should do well. The problem is that he's trying to do everything all at once, with limited resources. While I'd like him to "fix" what I think is wrong with/missing from the EMR ASAP, he obviously feels that the time is better spent on adding features/certifying/adding PMS. I think he's decided it makes more financial sense trying to go after a bigger slice of the pie than it does to try and keep current users (who have already purchased his software and thus provide limited additional revenue) happy.
You state that rather than fix his current EMR, he would rather add features, certification and add the PM. I think that "going after a bigger slice of the pie" is akin to what I was talking about when I said competing with the big boys, e.g. trying to get the same customers who look for a complete package, not necessarily competing with those that cost $30,000.
Saying the same thing, just in different ways.
On a side note to everyone, and I am the most at fault of this. But, it is a bit funny where all of us, again, especially me, tend to say what we think Jon should do and where he is going wrong. He probably reads it and laughs. On second thought, he probably doesn't even read it. And, by that, I don't mean he isn't smart enough to use the feedback, it's just that I am sure he has his own course and agenda. But then, sometimes I wonder.
