I agree with all of the above - I hope Jon is able to make the leap and get more support going. Unfortunately the best way to make it easy is to do what some companies do is to tie your software to dedicated hardware (something I and a lot of small offices don't want or can afford) making support easier.

I do know how well Amazing Labels works and I only hope your programmer can make the jump to version 5 AC when it comes out - staff could get cranky if they didn't have a good label printer

Steven
From beautiful southwest Washington State.
www.facebook.com/WillapaFamilyMedicine