To answer Wendell, the conversion went well. I am in version 4
now. I would not say happy report if I did not go through it successfully.
I chat online with the help desk. The strength of the User Board is to allow us to work after hours. Within the working hour, we cannot afford to bring the system down at all.

In short, I would love to know why the AmazingCharts.XML is not created but luckily there is a way around. In this case.
it was manual execution using the conversion utility.