And, finally, I have heard from people that UNINSTALLING SP3 which won't hurt your computer has helped.

I have no idea if this would work. Just having fun looking around, lol.

http://download.cnet.com/Converter-Plus/3000-2065_4-196697.html?tag=dl.1

Is the installer .exe or .msi? I can't recall.

Bert
Pediatrics
Brewer, Maine