|
|
|
If you see this message.
The move to a new host has completed
|
|
|
Posts: 12,845
Joined: September 2003
|
|
#79286
11/28/2023 11:50 AM
|
Joined: Apr 2008
Posts: 21
Member
|
OP
Member
Joined: Apr 2008
Posts: 21 |
Hello all,
I am retiring and need to end my contracts with Amazing Charts/Harris. I can reach tech support and they have directed me to accounting. I can not get anyone to call me back. I have been trying for 3 weeks. The chat function is either closed or leaves me waiting for hours. I am so frustrated. Does anyone have a recommendation?
Thanks,
Avery
Avery Wood MD
Family Medicine
North Bennington, Vermont
|
|
|
|
|
Joined: May 2009
Posts: 828 Likes: 2
Member
|
|
Member
Joined: May 2009
Posts: 828 Likes: 2 |
Log into your AC accounts and delete payment methods/automatic renewal ?
|
|
1 member likes this:
Avery |
|
|
|
|
Joined: Sep 2010
Posts: 360 Likes: 6
Member
|
|
Member
Joined: Sep 2010
Posts: 360 Likes: 6 |
Are you changed EHR? If so which one or retiring? Best of luck.
Larry
Solo IM
Midwest
|
|
|
|
|
Joined: May 2012
Posts: 338 Likes: 7
Member
|
|
Member
Joined: May 2012
Posts: 338 Likes: 7 |
Hi Dr Wood.
Congratulations on your retirement. I reached out to accounting on your behalf with the contact information we have on file for you. You can also email them directly at accounting@amazingcharts.com.
If you do not hear back in a day, please send me a PM and I will push this up the chain as far as I can.
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
|
|
|
|
|
Joined: Nov 2009
Posts: 659 Likes: 15
Member
|
|
Member
Joined: Nov 2009
Posts: 659 Likes: 15 |
Thanks Mark for chiming in and helping. Dr Wood, congratulations on the retirement. Please update when you get to talk to someone.
|
|
|
|
|
Joined: May 2012
Posts: 338 Likes: 7
Member
|
|
Member
Joined: May 2012
Posts: 338 Likes: 7 |
According to the case logs, accounting was able to reach out to Dr Wood via phone and email yesterday.
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
|
|
|
|
|
Joined: Apr 2008
Posts: 21
Member
|
|
OP
Member
Joined: Apr 2008
Posts: 21 |
Hi Larry,
I am closing my office - not fully retiring. I expect to return to doctoring part time after family medical issues have quieted.
Cheers, Avery
Avery Wood MD
Family Medicine
North Bennington, Vermont
|
|
|
|
|
Joined: Apr 2008
Posts: 21
Member
|
|
OP
Member
Joined: Apr 2008
Posts: 21 |
Thank you Mark!
I did finally hear from them and thanks again if you played any part in that. Instead of calling, they were emailing and it was getting caught in spam. I think I am all set now.
- Avery
Last edited by Avery; 11/30/2023 3:22 PM. Reason: clarify
Avery Wood MD
Family Medicine
North Bennington, Vermont
|
|
|
|
0 members (),
46
guests, and
26
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
.png "ACUF Donor I")