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#79286
11/28/2023 12:50 PM
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Joined: Apr 2008
Posts: 21
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Hello all,
I am retiring and need to end my contracts with Amazing Charts/Harris. I can reach tech support and they have directed me to accounting. I can not get anyone to call me back. I have been trying for 3 weeks. The chat function is either closed or leaves me waiting for hours. I am so frustrated. Does anyone have a recommendation?
Thanks,
Avery
Avery Wood MD
Family Medicine
North Bennington, Vermont
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Joined: May 2009
Posts: 837 Likes: 2
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Log into your AC accounts and delete payment methods/automatic renewal ?
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1 member likes this:
Avery |
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Joined: Sep 2010
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Are you changed EHR? If so which one or retiring? Best of luck.
Larry
Solo IM
Midwest
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Joined: May 2012
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Hi Dr Wood.
Congratulations on your retirement. I reached out to accounting on your behalf with the contact information we have on file for you. You can also email them directly at accounting@amazingcharts.com.
If you do not hear back in a day, please send me a PM and I will push this up the chain as far as I can.
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
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Joined: Nov 2009
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Thanks Mark for chiming in and helping. Dr Wood, congratulations on the retirement. Please update when you get to talk to someone.
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Joined: May 2012
Posts: 340 Likes: 7
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According to the case logs, accounting was able to reach out to Dr Wood via phone and email yesterday.
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
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Joined: Apr 2008
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Hi Larry,
I am closing my office - not fully retiring. I expect to return to doctoring part time after family medical issues have quieted.
Cheers, Avery
Avery Wood MD
Family Medicine
North Bennington, Vermont
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Joined: Apr 2008
Posts: 21
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Thank you Mark!
I did finally hear from them and thanks again if you played any part in that. Instead of calling, they were emailing and it was getting caught in spam. I think I am all set now.
- Avery
Last edited by Avery; 11/30/2023 4:22 PM. Reason: clarify
Avery Wood MD
Family Medicine
North Bennington, Vermont
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