There was a notice that if the upgrade is done by AC there would be a charge that would be determined by the number of computers that would need the upgrade. I decided to participate in Beta testing to have the charges waved. However after a problem with our server on the initial attempt during the day I ended up upgrading it myself on a Friday evening to avoid having AC unavailable for the amount of time needed. If you have done upgrades yourself prior to this you can probably do this upgrade. The only difference is having to deal with the medication mapping after the upgrade. Review the video they have PRIOR to doing the medication mapping.

This is a copy of the notice enclosed in an e-mail sent to me about the upgrade:

Note: Upgrade charges are waived when you are participating in the beta Program and participating in the Beta will ensure you are on version 12 before the June, 30th, 2024 deadline.
Any client using our hosted platform does not need to schedule an appointment, as they will be automatically upgraded before the deadline. If you are a hosted client, one of our technicians will be contacting you to confirm an upgrade date.


Theo A. Stephens, MD
Internal Medicine,
Baltimore, MD