@JON "When it is easy to install and when I get to it, I will upgrade. When you start hearing about HIPAA fines to tiny practices because their software is 3 months past EOL, then let me know. Meanwhile, I have a practice to run."

JON, I agree with you, it is unlikely to get fined, I procrastinate on almost everything and I am no IT expert and hate the way the government comes up with all of these hoops we are to jump through and we spend time dealing with these instead of productively seeing patients. I am not saying the HIPAA police will be on your door step on that day just pointed out what the web shows COULD be possible penalties.

Have you read any of the CURES act? Only a bunch of bureaucrats and lawyers could come up with such jargon. Chris explained it well.

@James, good to hear from you, I know you are right in that you are an IT Specialist and I am no where near that. I don't have VM's and not sure what all you recommended! I know we have lost our main computer and it put us down for awhile and sounds like you could have had us back up and running quicker than it happened at that time. I do know that I have had good luck with support from AC when I ran into problems. The other thread for 11.1.4 Burt was able to set up a link to fix a problem. I, on the other hand, had this problems awhile back and had AC tech help. My local IT guy didn't want to mess with it and now seems like an easy fix.

With Tom being close to retirement and in Oregon and with AC support in RI, he could go in, try the update over the weekend or one evening and if didn't work get AC tech support the next morning at 0500 his time and be ready for pt's by 0800. Just a thought but this is what I have done in the past to be able to get tech support before pt's.