8am yesterday had simultaneous crash of fiber network (boom truck took out half the county) and server crash (Windows 10 won't load). My IT team worked all morning trying to restore; called AC tech support and left an urgent message--no response. Did it again today--no response. Live chat says techs not available for 2nd day in a row. I'm dead in the water... can't access AC, patient schedule, patient phone numbers to call them to let them know the office is dead. WHERE IS SUPPORT? THIS IS IMPORTANT!
