Thanks for the input guys. Still no response from AC tech support (Day 4 now). AC backups include internal HD, external HD, AC cloud backup. Also have full system cloud backup to the IT team's server. At 16GB, that cloud backup would take awhile, but hey I've got nothing but time... Currently IT has it up and running at their shop as a virtual server with data from up to last month. Can't get fully up to date data files until we get the license key from AC (crickets) support. Hope is to get the workstation back into my office tomorrow, 30 minutes before patients start showing up. I guess I'll feel bad if I find out AC support taken out in a nuclear power plant catastrophe, I guess... maybe...
Dave