Theo, I noticed on another thread you prefer the desktop version and not the cloud version of Updox. It is my understanding that the secure video chat and secure texts can only be used in the cloud version of Updox, that is why my nurse and I both transitioned to the cloud version of Updox in 3/2019. If I recall the secure text feature would not work on the desktop, I was bummed at the time because I liked the desktop version but have adapted the cloud version.

jimmie
internal medicine
gab.com/jimmievanagon